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2. How to Turn Small Talk Into Intelligent Conversation In this TED website post, Chris Colin Rob Baedeker Break in how to transform an ordinary conversation is a remarkable one. This aggressive piece shares how to replace the A-line answer for the story, mirroring response exchange mundane to the absurd (but clever) observations, not how to get the most out of Often Mutilated art of com- conversations. 3. Young Entrepreneur Richard Branson in: 'Just Do It' Inc. A piece by Oscar Raymundo, famous entrepreneur Richard Branson, founder of the Virgin Empire (Virgin Airlines, Virgin Mobile, ETC.) Explains why the risk is a natural aspect of entrepreneurship. Sometimes you just have to go for it, no matter what the other day. Richard did not want to say things are working out pretty well for him. 4. Why Leaders Make You Feel Safe In this TED Talk Loud, Simon Sinek Suggests that great leaders are Reviews those Whom others feel they can trust, good leaders make people feel safe. To learn how to create a safe environment for your co-workers not employees while understanding that, while this commitment is not easy work, not the reward you'll earn trust is essential. (A transcript is available too, so you do not need to watch the video if you want to read more.) 5. The Top 5 Reasons Why "Customer Always Right 'Wrong Alex Kjerulf the Huffington Post Explains why this classic adage is a major mistake. Companies need to be willing to go to bat for Reviews their employees, in suggesting that the Customer Rights will always be detrimental to morale of workers. Instead, show employees the respect they deserve in effect they may return the favor in the Winning Customer Service more pride company.
